We believe that the true enjoyment of a cake lies in its freshness. To ensure our customers experience the best taste possible, we offer them the option to choose the delivery time. By doing so, we can prepare the cake just before it reaches the recipient, guaranteeing its freshness. Our commitment is to avoid delivering stale cakes at all costs, as we believe in providing the highest quality product to our customers. This way, they can savor the delightful flavors of a freshly made cake every time they order from us. To maintain the cakes’ quality during delivery, we pay close attention to proper packaging and logistics, ensuring that the cakes arrive in perfect condition. Alongside this, we offer a wide range of flavors and customizations, allowing customers to personalize their orders to suit their preferences and occasions. Our approach focuses on delivering an exceptional cake experience that sets us apart and encourages customer loyalty while earning positive word-of-mouth referrals.

At OceanBlooms, we take pride in sourcing our cakes from the most reputable and well-known bakeries in town. This practice allows us to guarantee that our customers always receive cakes of the highest quality and enjoy a consistent taste with every order. Our commitment is to deliver products that meet the highest standards, and we stand by our promise to provide quality cakes whenever you choose OceanBlooms. You can trust us to deliver delicious and delightful cakes that will leave you satisfied and coming back for more.

Absolutely! At OceanBlooms, we offer midnight delivery services to add a touch of surprise and excitement to your celebrations. Our midnight delivery time window is from 11:00 PM to 11:59 PM. While we make every effort to deliver orders as close to 23:59 as possible, we recommend placing midnight orders well in advance to ensure a seamless and timely delivery.

To cover the additional logistical arrangements required for midnight deliveries, we charge an extra Rs. 250 for this special service. This nominal fee enables us to provide you with a memorable and extraordinary experience, making your celebrations even more special.

With our midnight delivery option, you can delight your loved ones with a delicious cake exactly at the stroke of midnight, making their moments even more memorable. Place your midnight orders with OceanBlooms and let us add a dash of magic to your celebrations!

We do not attempt to deliver again, but we would call the recipient and sender to know if we can deliver their order to any neighbor or nearby place. Unable to do so will lead to the cancellation of the order and no refund will be made in the case of perishable products like cakes, chocolates, and flowers.

At times, we may experience a surge in orders for a specific time slot, leading us to disable that slot to ensure the best service and timely delivery for our customers. This measure helps us manage our resources effectively and maintain the quality of our services.

If you encounter a situation where the desired time slot is unavailable, please don’t hesitate to reach out to our dedicated customer support team. They are here to assist you and will be more than happy to help you find an alternative time slot that fits your schedule and ensures your order reaches you or your recipient on time.

By contacting our customer support, you can receive personalized assistance, enabling you to still enjoy our delightful cakes and services without any inconvenience. We are committed to providing a seamless and satisfying experience for all our customers, and our customer support team is here to make that happen. So, feel free to get in touch, and we’ll do our best to accommodate your needs and preferences.

At OceanBlooms, we offer transparent and location-specific delivery charges to ensure a smooth and efficient ordering process. Our delivery charges vary based on the delivery address’s pin code. When you provide the pin code of the delivery address during the checkout process, our website will display the applicable delivery charges for that location.

Our delivery charges typically range between Rs. 0 to Rs. 300 rupees, depending on the distance and logistics involved in delivering your order to the specified location. We strive to keep our delivery fees reasonable and competitive while maintaining the quality and reliability of our delivery services.

By tailoring our delivery charges to each location, we can provide fair pricing and accurate information to our customers, allowing you to make informed decisions before placing your order. Rest assured that we are committed to delivering your cakes promptly and safely, while also ensuring a convenient and transparent ordering experience for you.

At Oceanblooms we believe in complete transparency and ensuring that our customers have a clear understanding of the prices for their purchases. When you shop with us, you can rest assured that there are no hidden charges. The prices listed for all our items are final and all-inclusive.

The price you see on our website is exactly what you need to pay for the product you choose. We do not hide any additional costs or fees, so you can shop with confidence, knowing that there won’t be any surprises during the checkout process.

However, please note that delivery charges may apply and could vary depending on the delivery location and other relevant parameters. These charges are separate from the product price and are added to the total cost during the checkout process. We provide delivery services to a wide range of locations, and the delivery charges are based on the distance and logistics involved in getting your order to its destination.

We are committed to providing quality products and services, along with transparent pricing, to ensure a seamless and delightful shopping experience for our customers. If you have any questions or need further clarification on our pricing or delivery charges, our customer support team is always available to assist you.

At OceanBlooms, we take pride in serving a vast network of urban areas across approximately 500 cities in India. Our coverage includes 1st Tier, 2nd Tier, and 3rd Tier cities, ensuring that a wide range of customers can enjoy our exceptional services.

To maintain the highest level of service quality, we are committed to offering only those services that we can fulfill efficiently. Our dedicated team ensures that we provide accurate and reliable information about delivery time slots, expected delivery times, delivery charges, and other essential details.

If you’re unsure whether your city of choice is covered by our services, you can easily check by visiting our delivery cities page. There, you will find a comprehensive list of cities where we operate, helping you confirm if we can serve your location.

Our priority is to bring smiles to our customers’ faces by delivering delightful products and services. Whether it’s a special occasion or just a gesture to brighten someone’s day, you can count on OceanBlooms to cater to your needs reliably and professionally.

Absolutely! At OceanBlooms, we are delighted to accept same-day orders to accommodate your last-minute gifting needs. However, to ensure a smooth and timely delivery, we have a fixed cut-off time for same-day orders.

We advise our customers to place their same-day orders well in advance to avoid any delivery issues. The earlier you place your order, the better chances you have of finding an available delivery time slot that fits your requirements.

As the day progresses, the availability of delivery slots may become limited due to high demand, so it’s essential to act promptly to secure your preferred delivery time. By placing your same-day order in a timely manner, you can rest assured that your special gift will reach its destination on time, making the occasion even more memorable.

Our goal is to provide exceptional service and ensure that your experience with OceanBlooms is seamless and enjoyable. So, whether you plan or need a last-minute surprise, we are here to cater to your gifting needs with our same-day delivery option.

At OceanBlooms, we understand that circumstances may change, and you might need to cancel your order. To ensure a smooth cancellation process, we have a specific policy in place.

You can cancel your order up to 24 hours before the scheduled delivery time. If you decide to cancel within this timeframe, we will be happy to process the cancellation and initiate a refund for you.

However, if your order’s delivery time is within 24 hours of placing the order, we regret to inform you that cancellation requests cannot be entertained, and no refund will be processed for such orders.

To initiate the cancellation process, kindly send us an email at support@oceanblooms.com with the order ID from the same email address used to place the order. Our team will review your request and proceed with the cancellation accordingly.

We are committed to providing excellent customer service, and while we try our best to accommodate cancellation requests, please understand that canceling last-minute orders may not always be possible. Therefore, we advise placing your orders thoughtfully and reaching out to us at the earliest for any cancellation needs.

At OceanBlooms, we aim to make the cancellation and refund process as efficient as possible for our customers. Once you request the cancellation of item(s) in your order, we will promptly process the cancellation within a maximum of 1-2 business days. You will receive an email notification confirming the cancellation.

If you have made an online payment for your order, the refund process may take 7-14 business days for the respective banks to process the refund. Please be aware that the exact timeline for the refund to reflect in your account may vary depending on the policies and processes of your bank.

In case of any delays in receiving the refund after you have received our confirmation of cancellation, we recommend getting in touch with your bank directly to seek further clarification on the status of the refund.

Our customer support team is always available to assist you throughout the cancellation and refund process. If you have any questions or concerns, feel free to reach out to us, and we will be more than happy to help you. Your satisfaction is our priority, and we strive to provide a seamless and hassle-free experience for all our valued customers.

Unfortunately, products listed as ‘Out of Stock’ are not available for sale.

At OceanBlooms, we offer a flexible shopping experience to our customers. You have the option to shop on our platform by providing just your email address, and there is no mandatory requirement to create an account for making purchases.

However, we highly recommend creating a personal OceanBlooms account to enhance your shopping experience. By having an account, you can enjoy various benefits, such as:

Personalized Shopping: With an account, we can offer personalized recommendations based on your preferences and past purchases, making your shopping journey more tailored to your interests.

Saved Addresses: Having an account allows you to save multiple delivery addresses, making it convenient for you to choose the appropriate address during the checkout process without having to enter the details repeatedly.

Quicker Checkout: By saving your payment details and preferred delivery address, the checkout process becomes faster and more efficient, saving you time during future purchases.

Order Tracking: With an account, you can easily track the status of your orders, ensuring that you stay informed about the delivery process.

Creating an OceanBlooms account is simple and secure. It helps us serve you better and provides you with a seamless shopping experience every time you visit our website. Whether you choose to shop with just your email address or create an account, rest assured that we are committed to providing excellent service and satisfaction for all our customers.

At OceanBlooms, we strive to provide a seamless and secure payment experience for our customers. We offer multiple payment options to cater to your convenience:

Credit Card: You can make payments using major credit cards like Visa, MasterCard, Maestro, and American Express. Our trusted payment gateway partners ensure that your credit card details are securely encrypted, always keeping your transaction information confidential.

Debit Card: We accept payments through various debit cards issued by major banks, providing you with a hassle-free payment method directly from your bank account.

Net Banking: You can also use net banking facilities from all major Indian banks to make easy and quick payments for your orders.

For our non-Indian customers, we offer the PayPal option, a globally recognized and secure payment gateway. This allows international customers to make payments with ease and confidence.

We understand the importance of data security, and our payment partners employ encryption technology to safeguard your financial details during transactions. You can trust that your payment information is handled securely and in accordance with industry standards.

At OceanBlooms, we continuously strive to enhance our payment options to cater to a broader audience and ensure a smooth and secure checkout process for all our valued customers.